What I appreciated most was that AVIORA didn't make us feel like difficult clients. We had quite a few preferences—hotel location, food, amount of walking, free time and the general pace—and every time we raised something, the response was practical rather than defensive.
The itinerary evolved through conversation, which is exactly what we wanted from a tailor-made trip.
Our guide also made a huge difference. He was knowledgeable enough to answer very detailed questions but relaxed enough to let conversations develop naturally.
By the end of the trip, we realised that the real value wasn't one particular hotel or attraction. It was the accumulated effect of having a journey designed around us.
That kind of personalisation is difficult to appreciate until you experience the opposite.